Frequently Asked Questions
COWORKING FAQ
Q: Do I need to clean my desk before I leave?
A: Yes. Please leave your work area clean and reset. Remove personal items, wipe down surfaces if needed, and throw away any trash.
Q: Can I leave my dishes in the sink?
A: No. Wash, dry, and put away your dishes right after use. The sink is not for soaking or storage.
Q: What should I do if I track in snow or mud?
A: Use the boot trays and floor mats at the entrance. If you make a mess, clean it up—or notify staff right away.
Q: Are phone calls allowed in the open workspace?
A: Brief, quiet calls are fine. For longer or louder conversations, use a phone booth, meeting room, or the porch. Earphones are strongly recommended.
Q: Can I bring guests or clients into the coworking area?
A: Yes, but guests must be signed in and stay in designated areas. If they work for an extended period, they’ll need a membership. Members are responsible for guest behavior.
MEETING ROOM RENTAL FAQ
Q: Is setup and cleanup time included in my booking?
A: Yes. Be sure to schedule enough time for both. Entering early or staying late may incur additional fees.
Q: Do I have to clean the room after my meeting?
A: Yes. Wipe down all surfaces, clean whiteboards, remove trash, and return furniture to its original setup.
Q: Can I bring food or drinks into the meeting room?
A: Yes—light snacks and drinks are welcome. Please clean up all food-related waste before leaving.
Q: What if I need to use AV equipment?
A: If included in your booking, instructions will be provided. Test it ahead of time and power down when done.
Q: Can I access the room early to set up?
A: Only during your reserved time. Early access requires additional booking time.
EVENT RENTAL FAQ (FULL-FLOOR)
Q: Does my rental time include setup and breakdown?
A: Yes. All activities—including setup, event time, and cleanup—must be within your reserved window.
Q: What’s expected for cleanup after an event?
A: Remove all decorations, trash, food, and supplies. Wipe down surfaces, reset furniture, and empty or tie off trash bags. Note: Glitter and confetti are not allowed.
Q: Can we serve alcohol at our event?
A: Yes, with prior written approval. You may need to show proof of licensing, liability insurance, and legal compliance.
Q: Can we play music or use microphones?
A: Yes, as long as volume remains reasonable and complies with local noise rules. Excessively loud or disruptive sound is not allowed.
Q: Can we arrive early to prepare for the event?
A: Only if your rental includes that time. Staff may still be preparing the space if you arrive early.
Q: Are children allowed at events?
A: Yes—but they must be supervised at all times. The renter is responsible for their behavior and safety.
Q: What happens if we damage something or go over time?
A: Additional charges may apply. Serious violations can result in deposit forfeiture and future rental restrictions.
Q: Do I need to clean my desk before I leave?
A: Yes. Please leave your work area clean and reset. Remove personal items, wipe down surfaces if needed, and throw away any trash.
Q: Can I leave my dishes in the sink?
A: No. Wash, dry, and put away your dishes right after use. The sink is not for soaking or storage.
Q: What should I do if I track in snow or mud?
A: Use the boot trays and floor mats at the entrance. If you make a mess, clean it up—or notify staff right away.
Q: Are phone calls allowed in the open workspace?
A: Brief, quiet calls are fine. For longer or louder conversations, use a phone booth, meeting room, or the porch. Earphones are strongly recommended.
Q: Can I bring guests or clients into the coworking area?
A: Yes, but guests must be signed in and stay in designated areas. If they work for an extended period, they’ll need a membership. Members are responsible for guest behavior.
MEETING ROOM RENTAL FAQ
Q: Is setup and cleanup time included in my booking?
A: Yes. Be sure to schedule enough time for both. Entering early or staying late may incur additional fees.
Q: Do I have to clean the room after my meeting?
A: Yes. Wipe down all surfaces, clean whiteboards, remove trash, and return furniture to its original setup.
Q: Can I bring food or drinks into the meeting room?
A: Yes—light snacks and drinks are welcome. Please clean up all food-related waste before leaving.
Q: What if I need to use AV equipment?
A: If included in your booking, instructions will be provided. Test it ahead of time and power down when done.
Q: Can I access the room early to set up?
A: Only during your reserved time. Early access requires additional booking time.
EVENT RENTAL FAQ (FULL-FLOOR)
Q: Does my rental time include setup and breakdown?
A: Yes. All activities—including setup, event time, and cleanup—must be within your reserved window.
Q: What’s expected for cleanup after an event?
A: Remove all decorations, trash, food, and supplies. Wipe down surfaces, reset furniture, and empty or tie off trash bags. Note: Glitter and confetti are not allowed.
Q: Can we serve alcohol at our event?
A: Yes, with prior written approval. You may need to show proof of licensing, liability insurance, and legal compliance.
Q: Can we play music or use microphones?
A: Yes, as long as volume remains reasonable and complies with local noise rules. Excessively loud or disruptive sound is not allowed.
Q: Can we arrive early to prepare for the event?
A: Only if your rental includes that time. Staff may still be preparing the space if you arrive early.
Q: Are children allowed at events?
A: Yes—but they must be supervised at all times. The renter is responsible for their behavior and safety.
Q: What happens if we damage something or go over time?
A: Additional charges may apply. Serious violations can result in deposit forfeiture and future rental restrictions.